Outside Sales Supervisor
Company: Race Telecommunications LLC
Location: Lancaster
Posted on: October 3, 2024
Job Description:
Job Title: Outside Sales SupervisorClassification: Full-Time,
Non-Exempt, At-WillReports to: Sales Manager Department: Sales and
MarketingLocation: Onsite: Lancaster or Desert Hot Springs,
CALocation Status: Work will be primarily performed onsite in our
office. Travel to and work from other Race offices or other
off-site locations will be required.
Beware of scams that target job seekers. Race Communications will
never provide a job offer without a comprehensive interview process
(including in-person or secure video conferencing), request
sensitive information through unsecure platforms such as email or
text messaging, require candidates to pay fees, or pressure
candidates to act without careful consideration. You can get more
information about Race Communications at Race.com or contact our
recruiting team directly. About Us: As the leading provider of 10G
fiber internet in California, Race Communications is a company
built by the needs of the communities that we serve. In
collaboration with the California Public Utilities Commission and
many non-profit community advocacy groups, we build next-generation
fiber infrastructure where others won't, serving over 30
communities across the state.Working for Race means being dedicated
to bringing cutting-edge fiber internet to rural and urban
communities, providing opportunities, enhancing technology, and
enabling access for generations to come. Summary:
As an Outside Sales Supervisor at Race Communications, you will
lead and support a team of sales representatives, driving
performance and achieving sales targets. Your role includes
recruiting, training, and mentoring staff, implementing effective
sales strategies, and maintaining strong customer relationships.
You will track sales performance, ensure compliance with company
policies, and manage extensive travel within your territory.
Flexibility in working hours and adherence to safety protocols are
required. This individual should be able to communicate and work
effectively with external service representatives and internal team
members who possess a wide variety of backgrounds, personalities,
and communication skills. This individual should be able to work
effectively in a dynamic, fast-paced, and evolving environment
while maintaining a productive professional demeanor. This
individual must be capable of working independently, as well as
collaboratively with other Race team members across teams and
levels of our organization. Qualifications and Experience:
- Eligibility for US Employment without sponsorship
- Minimum of 18 years of age
- A valid California driver's license, subject to successful
verification through a DMV check, is mandatory
- Associate degree (A.A.) or equivalent education in a related
field of study is required
- Minimum of five years of experience in sales, outside sales
preferably within the telecom sector, or a related field, with
equivalent work experience in customer-facing roles required
- Minimum of two years of leadership or supervisory experience
managing teams of 20+ required
- Experience with direct sales, B2B sales, and/or channel sales
within the telecom sector preferred
- Strong understanding of telecommunications products, services,
and technologies (e.g., broadband, wireless, VoIP, fiber optics)
preferred
- Familiarity with telecom industry standards, regulations, and
competitive landscape, including a comprehensive understanding of
regulatory compliance, market trends, and competitor strategies
preferred
- Minimum of five years of experience in direct sales, B2B sales,
and/or channel sales within the telecom sector, consistently
meeting or exceeding sales targets by at least 20% annually
- Demonstrated expertise in telecommunications products,
services, and technologies (e.g., broadband, wireless, VoIP, fiber
optics), with a history of successfully selling complex solutions
to businesses, achieving sales growth of 15% or more
year-over-year
- Advanced proficient in CRM systems and sales analytics tools
such as Sales Rabbit, Tableau, and Salesforce required
- Lead and manage outside sales representatives to achieve a
target of 44 door-to-door sales per month, aligning efforts with
market demand and company objectives
- Ability to travel moderate distances by both car and foot to
meet with clients and outside sales representatives onsite or in
field, as needed
- Willingness to participate and occasionally travel to attend
sales and marketing events, contributing to the company's outreach
efforts and client acquisition strategies
- Ability to travel to multiple work sites, work overtime,
weekends, holidays, or off hours as needed
- The ability to effectively communicate in English, including
speaking, reading, writing, and comprehension, as necessary for
effective job performance and workplace communication
- Proficiency in Spanish Language desirable
Skills:
- Proficient use of MS Office applications including Teams, Word,
Excel, and PowerPoint; teleconferencing applications
- Functional use of common office equipment, computers, and
office software
- Strong time management skills, with the ability to manage
priorities and workflow
- Commitment to accuracy and high standards for quality of
work
- Ability to work with all levels of team members and
management
- Excellent problem resolution and customer service skills
- Ability to deal effectively with a diversity of individuals at
all organizational levels
- Strong organizational skills that reflect ability to perform
and prioritize multiple tasks seamlessly with excellent attention
to detail
- Excellent verbal and written communication skills
- Ability to work on complex projects with general direction and
minimal guidance
- Versatility, flexibility, and willingness to work within
constantly changing priorities with a sense of urgency
- Good judgement with the ability to make timely and sound
decisions
- Highly resourceful team-player, with the ability to also be
extremely effective independently
- Ability to effectively present information and respond to
questions Essential Duties and Responsibilities: Team Management
and Development:
- Supervises and leads a team of outside sales representatives
and outside sales leads, providing guidance, support, and
motivation to achieve and exceed sales goals
- Supports recruiting efforts, trains, and oversees a team of
outside sales and lead representatives
- Provides coaching and mentoring to sales team members to
enhance their performance and career development
- Fosters a positive and motivating work environment that
encourages teamwork and high performance
- Conducts regular performance evaluations, offers constructive
feedback and support to facilitate continuous improvement
Outdoor Sales Strategy:
- Implements comprehensive outdoor sales strategies to attain
predefined sales objectives set by Outside Sales Manager
- Analyzes market trends and customer preferences to tailor sales
approaches effectively
- Utilizes Sales Rabbit platform to enhance sales efficiency and
productivity
- Trains team members on Sales Rabbit tools and techniques for
optimized performance Customer Relationship Management:
- Builds and maintains strong relationships with key clients and
prospects Monitor Sales Metrics and Performance:
- Tracks key performance indicators (KPIs) to measure sales team
performance utilizing Tableau and Sales Rabbit
- Analyzes sales metrics regularly and takes corrective actions
as needed to ensure sales goals are achieved Compliance and Ethics:
- Ensures compliance with all company policies, industry
regulations, and ethical standards
- Promotes a culture of integrity and accountability within the
sales team
- Maintains confidentiality of sensitive information and adhere
to data protection policies Travel and Vehicle Maintenance:
- Travels extensively within the designated territory to meet
with clients, support sales team activities, and attend industry
events
- Maintains flexibility to work outside standard business hours
as needed to meet sales targets and client needs
- Maintains vehicle/equipment pre-op/post-op to be prepared to
perform required duties
- Maintains a clean driving record as defined by the current
fleet insurance underwriter
- Spends a significant portion of the workday traveling in a
vehicle visiting various locations and spending time both indoors
and outdoors including businesses and/or residents depending on the
nature of the job
- May be required to work overtime, after hours, on weekends, for
emergencies, or be on-call as needed to ensure work is completed
Safety Awareness and Compliance:
- Observes hazards and reports any concerns or accidents to a
supervisor or safety professional; participates in the
investigation process as needed
- Understands, completes, and signs off all pre-job safety
planning tools at the start and end of the shift; completes all
required safety-related paperwork
- Understands and responds appropriately to all safety hazards
and warning devices (e.g., back-up alarms, smell of smoke, fumes,
odors, different colored warning tags, warning sirens)
- Upholds a secure work environment by adhering to regulations,
procedures, and company policies, ensuring safety standards are
consistently maintained Other duties as necessary may include but
are not limited to:
- Successfully completes assigned training and examinations, as
well as participate in ongoing performance and development reviews,
and goal setting
- Be available to participate in internal or external meetings,
special functions, and professional development opportunities
- Cross-trains and shares knowledge with other team members
- Supports routine tasks
- Maintains a professional appearance, hygiene, and demeanor
- Performs other related duties as assigned by management
Supervisory Responsibilities:
- Leads by example and follows guidelines and policies outlined
in the Race Communications Employee Handbook
- Assists the outside sales team with training and mentoring new
team members, ensuring they have the necessary knowledge and skills
for performing their jobs safely and efficiently
- Provides direct supervision and support to employees regarding
outside sales-related issues across various practices within the
department, ensuring compliance with organizational policies and
relevant laws and regulations
- As this role develops, supervisory responsibilities may include
direct supervision of subordinates, along with interviewing,
hiring, and training employees; planning, assigning, and directing
work; appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems As Part of Our Team,
You Will Enjoy:
- 100% Employer-paid medical, dental, vision, and life for all
our employees
- 401 (k) with 100% Employer-matched up to 4% of your annual
income
- Generous paid time off including sick, vacation, holiday and
birthday pay
- Company provided equipment including uniforms, safety, tools,
vehicle, and tech
- Free Race TV, highspeed internet, cable, and phone service
where available
- Working as part of our diverse team that fosters a culture of
appreciation and collaboration, where every member is valued as an
integral part of our success All offers of employment are
contingent until all pre-employment requirements are met. These
requirements, which vary by position, may include drug and
background screenings as well as Motor Vehicle and DOT related
screening and reporting requirements. Race will consider qualified
job applicants with arrest and conviction records for employment.
All new employees will participate in the mandatory 'Speedway to
Success' (Speedway) orientation at one our offices located in
either Tehachapi, Yuba City, Chico, or South San Francisco, CA. The
duration of the Speedway program spans from 1-3 weeks, depending on
the position. During Speedway the schedule will vary; you may not
work full 8-hour days and there may be off days. Applicants further
than 50 miles from these training locations will be provided with
necessary travel accommodations as part of the onboarding process.
Applicants 50 miles or less from these locations will be considered
regular commute. For those working remotely, virtual attendance
will depend on position requirements. Further details will be
provided to you during the interview process, and before your start
date. Race Communications is an equal opportunity employer who
welcomes applications from individuals (with or without reasonable
accommodation), with the skills, experience, and dedication to
excel in their roles without regard to race, religion, color,
sex/gender (including pregnancy, childbirth, breastfeeding, or
related medical conditions), sex stereotype, gender identity/gender
expression and sexual orientation, national origin, ancestry,
physical or mental disability, medical condition, genetic
information/characteristics, marital status/registered domestic
partner status, age, sexual orientation, reproductive health
decision-making, military or veteran status or any other basis
protected by federal, state, or local law, ordinance, or
regulation. Reasonable accommodation(s) for qualified individuals
with disabilities are available as part of the application and
interview processes. If accommodations are needed during the
application or interview process, or workplace accommodations are
required after a job offer is made, please contact
recruiting@race.com to initiate the interactive process. Updated:
07/2024
Compensation details: 66560-70000 Yearly Salary
PI1507ec9a4be4-37248-35695242
Keywords: Race Telecommunications LLC, Camarillo , Outside Sales Supervisor, Sales , Lancaster, California
Didn't find what you're looking for? Search again!
Loading more jobs...