Outside Sales Supervisor
Company: Race Telecommunications LLC
Location: Lancaster
Posted on: October 3, 2024
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Job Description:
Job Title: Outside Sales SupervisorClassification: Full-Time,
Non-Exempt, At-WillReports to: Sales Manager Department: Sales and
MarketingLocation: Onsite: Lancaster or Desert Hot Springs,
CALocation Status: Work will be primarily performed onsite in our
office. Travel to and work from other Race offices or other
off-site locations will be required. Beware of scams that target
job seekers. Race Communications will never provide a job offer
without a comprehensive interview process (including in-person or
secure video conferencing), request sensitive information through
unsecure platforms such as email or text messaging, require
candidates to pay fees, or pressure candidates to act without
careful consideration. You can get more information about Race
Communications at Race.com or contact our recruiting team directly.
About Us: As the leading provider of 10G fiber internet in
California, Race Communications is a company built by the needs of
the communities that we serve. In collaboration with the California
Public Utilities Commission and many non-profit community advocacy
groups, we build next-generation fiber infrastructure where others
won't, serving over 30 communities across the state.Working for
Race means being dedicated to bringing cutting-edge fiber internet
to rural and urban communities, providing opportunities, enhancing
technology, and enabling access for generations to come. Summary:As
an Outside Sales Supervisor at Race Communications, you will lead
and support a team of sales representatives, driving performance
and achieving sales targets. Your role includes recruiting,
training, and mentoring staff, implementing effective sales
strategies, and maintaining strong customer relationships. You will
track sales performance, ensure compliance with company policies,
and manage extensive travel within your territory. Flexibility in
working hours and adherence to safety protocols are required. This
individual should be able to communicate and work effectively with
external service representatives and internal team members who
possess a wide variety of backgrounds, personalities, and
communication skills. This individual should be able to work
effectively in a dynamic, fast-paced, and evolving environment
while maintaining a productive professional demeanor. This
individual must be capable of working independently, as well as
collaboratively with other Race team members across teams and
levels of our organization. Qualifications and Experience:
Eligibility for US Employment without sponsorshipMinimum of 18
years of ageA valid California driver's license, subject to
successful verification through a DMV check, is mandatory Associate
degree (A.A.) or equivalent education in a related field of study
is requiredMinimum of five years of experience in sales, outside
sales preferably within the telecom sector, or a related field,
with equivalent work experience in customer-facing roles
requiredMinimum of two years of leadership or supervisory
experience managing teams of 20+ requiredExperience with direct
sales, B2B sales, and/or channel sales within the telecom sector
preferredStrong understanding of telecommunications products,
services, and technologies (e.g., broadband, wireless, VoIP, fiber
optics) preferredFamiliarity with telecom industry standards,
regulations, and competitive landscape, including a comprehensive
understanding of regulatory compliance, market trends, and
competitor strategies preferredMinimum of five years of experience
in direct sales, B2B sales, and/or channel sales within the telecom
sector, consistently meeting or exceeding sales targets by at least
20% annuallyDemonstrated expertise in telecommunications products,
services, and technologies (e.g., broadband, wireless, VoIP, fiber
optics), with a history of successfully selling complex solutions
to businesses, achieving sales growth of 15% or more
year-over-yearAdvanced proficient in CRM systems and sales
analytics tools such as Sales Rabbit, Tableau, and Salesforce
requiredLead and manage outside sales representatives to achieve a
target of 44 door-to-door sales per month, aligning efforts with
market demand and company objectivesAbility to travel moderate
distances by both car and foot to meet with clients and outside
sales representatives onsite or in field, as neededWillingness to
participate and occasionally travel to attend sales and marketing
events, contributing to the company's outreach efforts and client
acquisition strategiesAbility to travel to multiple work sites,
work overtime, weekends, holidays, or off hours as neededThe
ability to effectively communicate in English, including speaking,
reading, writing, and comprehension, as necessary for effective job
performance and workplace communicationProficiency in Spanish
Language desirableSkills:Proficient use of MS Office applications
including Teams, Word, Excel, and PowerPoint; teleconferencing
applicationsFunctional use of common office equipment, computers,
and office softwareStrong time management skills, with the ability
to manage priorities and workflowCommitment to accuracy and high
standards for quality of workAbility to work with all levels of
team members and managementExcellent problem resolution and
customer service skillsAbility to deal effectively with a diversity
of individuals at all organizational levelsStrong organizational
skills that reflect ability to perform and prioritize multiple
tasks seamlessly with excellent attention to detailExcellent verbal
and written communication skillsAbility to work on complex projects
with general direction and minimal guidanceVersatility,
flexibility, and willingness to work within constantly changing
priorities with a sense of urgencyGood judgement with the ability
to make timely and sound decisionsHighly resourceful team-player,
with the ability to also be extremely effective
independentlyAbility to effectively present information and respond
to questions Essential Duties and Responsibilities: Team Management
and Development:Supervises and leads a team of outside sales
representatives and outside sales leads, providing guidance,
support, and motivation to achieve and exceed sales goalsSupports
recruiting efforts, trains, and oversees a team of outside sales
and lead representativesProvides coaching and mentoring to sales
team members to enhance their performance and career
developmentFosters a positive and motivating work environment that
encourages teamwork and high performanceConducts regular
performance evaluations, offers constructive feedback and support
to facilitate continuous improvementOutdoor Sales
Strategy:Implements comprehensive outdoor sales strategies to
attain predefined sales objectives set by Outside Sales
ManagerAnalyzes market trends and customer preferences to tailor
sales approaches effectivelyUtilizes Sales Rabbit platform to
enhance sales efficiency and productivityTrains team members on
Sales Rabbit tools and techniques for optimized performance
Customer Relationship Management:Builds and maintains strong
relationships with key clients and prospects Monitor Sales Metrics
and Performance:Tracks key performance indicators (KPIs) to measure
sales team performance utilizing Tableau and Sales RabbitAnalyzes
sales metrics regularly and takes corrective actions as needed to
ensure sales goals are achieved Compliance and Ethics:Ensures
compliance with all company policies, industry regulations, and
ethical standardsPromotes a culture of integrity and accountability
within the sales teamMaintains confidentiality of sensitive
information and adhere to data protection policies Travel and
Vehicle Maintenance:Travels extensively within the designated
territory to meet with clients, support sales team activities, and
attend industry eventsMaintains flexibility to work outside
standard business hours as needed to meet sales targets and client
needsMaintains vehicle/equipment pre-op/post-op to be prepared to
perform required dutiesMaintains a clean driving record as defined
by the current fleet insurance underwriterSpends a significant
portion of the workday traveling in a vehicle visiting various
locations and spending time both indoors and outdoors including
businesses and/or residents depending on the nature of the job May
be required to work overtime, after hours, on weekends, for
emergencies, or be on-call as needed to ensure work is completed
Safety Awareness and Compliance:Observes hazards and reports any
concerns or accidents to a supervisor or safety professional;
participates in the investigation process as neededUnderstands,
completes, and signs off all pre-job safety planning tools at the
start and end of the shift; completes all required safety-related
paperworkUnderstands and responds appropriately to all safety
hazards and warning devices (e.g., back-up alarms, smell of smoke,
fumes, odors, different colored warning tags, warning
sirens)Upholds a secure work environment by adhering to
regulations, procedures, and company policies, ensuring safety
standards are consistently maintained Other duties as necessary may
include but are not limited to:Successfully completes assigned
training and examinations, as well as participate in ongoing
performance and development reviews, and goal settingBe available
to participate in internal or external meetings, special functions,
and professional development opportunitiesCross-trains and shares
knowledge with other team membersSupports routine tasksMaintains a
professional appearance, hygiene, and demeanorPerforms other
related duties as assigned by management Supervisory
Responsibilities:Leads by example and follows guidelines and
policies outlined in the Race Communications Employee Handbook
Assists the outside sales team with training and mentoring new team
members, ensuring they have the necessary knowledge and skills for
performing their jobs safely and efficientlyProvides direct
supervision and support to employees regarding outside
sales-related issues across various practices within the
department, ensuring compliance with organizational policies and
relevant laws and regulationsAs this role develops, supervisory
responsibilities may include direct supervision of subordinates,
along with interviewing, hiring, and training employees; planning,
assigning, and directing work; appraising performance; rewarding
and disciplining employees; addressing complaints and resolving
problems As Part of Our Team, You Will Enjoy: 100% Employer-paid
medical, dental, vision, and life for all our employees401 (k) with
100% Employer-matched up to 4% of your annual incomeGenerous paid
time off including sick, vacation, holiday and birthday payCompany
provided equipment including uniforms, safety, tools, vehicle, and
techFree Race TV, highspeed internet, cable, and phone service
where availableWorking as part of our diverse team that fosters a
culture of appreciation and collaboration, where every member is
valued as an integral part of our success All offers of employment
are contingent until all pre-employment requirements are met. These
requirements, which vary by position, may include drug and
background screenings as well as Motor Vehicle and DOT related
screening and reporting requirements. Race will consider qualified
job applicants with arrest and conviction records for employment.
All new employees will participate in the mandatory 'Speedway to
Success' (Speedway) orientation at one our offices located in
either Tehachapi, Yuba City, Chico, or South San Francisco, CA. The
duration of the Speedway program spans from 1-3 weeks, depending on
the position. During Speedway the schedule will vary; you may not
work full 8-hour days and there may be off days. Applicants further
than 50 miles from these training locations will be provided with
necessary travel accommodations as part of the onboarding process.
Applicants 50 miles or less from these locations will be considered
regular commute. For those working remotely, virtual attendance
will depend on position requirements. Further details will be
provided to you during the interview process, and before your start
date. Race Communications is an equal opportunity employer who
welcomes applications from individuals (with or without reasonable
accommodation), with the skills, experience, and dedication to
excel in their roles without regard to race, religion, color,
sex/gender (including pregnancy, childbirth, breastfeeding, or
related medical conditions), sex stereotype, gender identity/gender
expression and sexual orientation, national origin, ancestry,
physical or mental disability, medical condition, genetic
information/characteristics, marital status/registered domestic
partner status, age, sexual orientation, reproductive health
decision-making, military or veteran status or any other basis
protected by federal, state, or local law, ordinance, or
regulation. Reasonable accommodation(s) for qualified individuals
with disabilities are available as part of the application and
interview processes. If accommodations are needed during the
application or interview process, or workplace accommodations are
required after a job offer is made, please contact
recruiting@race.com to initiate the interactive process. Updated:
07/2024 Compensation details: 66560-70000 Yearly
SalaryPI6240f89fe0ed-25660-35695242
Keywords: Race Telecommunications LLC, Camarillo , Outside Sales Supervisor, Sales , Lancaster, California
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